A confrontation over a ticket error at SFO last week led to a lengthy back-and-forth between ticket counter agents and a Bay Area father that culminated in a United Airlines employee telling the man "Maybe we should call on ICE on you."
The July 14 incident was captured in a now viral video, as KQED reports, when San Ramon business owner Julio Varela and his family were trying to fly out of SFO to Montreal. Varela, who is Mexican American and a naturalized citizen of the US, was accompanied by his wife and two daughters, and his wife had booked the tickets weeks earlier through United for a flight being operated by Air Canada.
More - United Airlines Employee at SFO Tells Customer 'Maybe We Should Call ICE On You'